#STAYSAFE @ Theater an der Wien

COVID19 #STAYSAFE VBW © Sabine Hauswirth / VBW

#STAYSAFE @ Theater an der Wien & Kammeroper

Valid from March 5, 2022:

From now on, no COVID 19 proof (vaccinated, tested or recovered) is required for your visit to the theater. However, the FFP2 mask requirement in our theaters remains in place due to the latest ordinance of the City of Vienna.

As the legal situation can change quickly at the moment, please inform yourself about the current regulations before your visit to be on the safe side.  

We are looking forward to welcoming you back in our theaters very soon!


Our websites are regularly updated and adapted to the currently applicable measures of the Austrian federal government. Since there are unfortunately also short-term adjustments due to changes in the regulation, we ask you to inform yourself again about the applicable regulations shortly before your visit to the theater. Thank you very much!

Current access certificates and safety guidelines (from 05.03.2022)

From now on, no COVID 19 proof (vaccinated, tested or recovered) is required for your visit to the theater. Your health is important to us, so we continue to recommend wearing FFP2 masks in our theaters, even during performances.

As the legal situation can change quickly at the moment, please inform yourself about the current regulations before your visit to be on the safe side.  


Your health is our top priority. Please help us to make the theatre evening as safe as possible for everyone:

  • FFP2 masks is recommended throughout the theatre and during the performance.
  • We urge you not to change your seat.
  • Any liability of Vereinigte Bühnen Wien in connection with the rules of conduct and safety measures is excluded.
  • You can also find our Terms & Conditions HERE

Our websites are regularly updated and adapted to the currently valid measures of the Austrian Federal Government. As there are unfortunately also adjustments at short notice due to changes in the regulation, we kindly ask you to inform yourself again about the applicable regulations shortly before your visit to the theater.

Your Seats

Customers who were affected by cancellations due to the Corona pandemic have received their replacement date by e-mail from our partner Wien Ticket. If you have not yet taken advantage of this, you can still redeem it for performances until the end of June 2022. Please contact kundenservice@wien-ticket-service.at directly.


Subscription online booking (except for elective subscriptions)
If you buy online, you can select and book your seats directly in the seating plan. 

Booking a subscription in writing, by phone or at the box office
Written orders are accepted by e-mail, fax as well as by mail. In addition, you can also book your subscription or cycle by telephone (+43 (0)1 588 30 -2903) or in person at the Theater an der Wien box office. We would like to point out that there may be longer waiting times at the box office and recommend ordering subscriptions online. Please let us know the number of tickets and your preferred category. 

Our Guidance System

To equalize the flow of visitors and prevent crowds of people, the VBW have implemented a guidance system in their houses.

Depending on the seat, you are therefore assigned a specific entrance (A-H) in a color-coded sector (yellow, blue, green, white). Use this for entering and leaving the theater. We kindly ask you to stay within your assigned color ranges during your visit to the event.

  • Parkett (Stalls / ground floor) on the right and Parkett (stalls / ground floor) on the left: YELLOW, entrance E
  • Erster Rang (1st Floor): BLUE, entrance C
  • Zweiter Rang (2nd Floor): GREEN, entrance G
  • Dritter Rang (3rd Floor): WHITE, entrance H
  • Wheelchair users: GRAY, entrance C
  • Box office: PINK, entrance B, exit A

Access to the entrances:

  • A - E via the Linke Wienzeile
  • F - H over the Millöckergasse

You will also find your color code on your ticket.

Wegleitsystem02 ©VBW

Safety And Hygiene Precautions (Ventilation And Disinfection)

State-of-the-art ventilation

The VBW theaters have modern systems for room ventilation. These are 100% fresh air systems. The air in the room is generated outdoors, filtered, conditioned and brought into the auditorium via the floor and extracted through the ceiling. This ensures (even before COVID-19) the supply of pure conditioned outside air. Both the ventilation frequency and the air exchange rate were increased. 36m3 of air is exchanged per visitor. In addition, the shock ventilation is activated in the rear spectator area, which enables the exchange of 45m3 per hour per person. Our filters are exchanged at regular intervals.

Continuous surface disinfection

During the routine cleaning of the venues, both areas such as Handrails, door handles, railings etc. as well as complete open spaces such as floors are disinfected.

Box Offices

The opening times can be found HERE.

The box office is open for each performance from 6:00 p.m. until the performance begins.

For reasons of contact tracing, tickets can only be sold with your contact details. We ask for your understanding. The collection and use of your data is of course in line with the GDPR. It is only accessed when the need arises.

The name of the buyer is noted on all tickets.

In the case of a Corona cluster, the ticket purchaser must be able to announce who attended the performance at the request of the Sanitätsdirektion Wien. Please note this also when passing on cards!

Admission

Admission
The Theater an der Wien opens for you 1 hour before the performance begins. From this time on, the auditorium is also open so that you can take your seats.

The Chamber Opera opens for you 30 minutes before the performance.

Collection of contact data (Contact Tracing)

According to the current COVID-19 regulations, the VBW are obliged to record the contact details of all visitors to our theaters (Ronacher, Raimund Theater, Theater an der Wien und Kammeroper) for the purposes of contact tracing. This is done either using the contact form or the corresponding section on your print@home ticket.

You can access the contact form at https://www.vbw.at/staysafekontakt and print it out in advance.

Please have your ticket, negative test result (or other proof in accordance with the rule “vaccinated, recovered, tested”) and photo ID ready at the entrance. The fully completed contact form must also be handed in to a service employee - otherwise you may be refused entry.

Your data will only be used for official requirements. The contact forms will be destroyed immediately after 28 days in accordance with the COVID-19 legislation. If necessary, the contact details will only be forwarded to the authorities if requested to follow up on contact persons.

Catering

Our theatre buffet in the souterrain in the "Hölle" is open for you before the performance and during the intermission. We recommend pre-ordering your drinks for the intermission.

More Information

Canceled Shows, Preventive Protective Measures, Restricted Areas And Possible Risks

Information about canceled performances:

General information about COVID-19: